Return Policy
Returns
We accept returns within 30 days of when you receive your item.
What can be returned
To be eligible, your item must be:
- Unworn and unused, in the same condition you received it
- Tagged and in its original packaging
- Accompanied by a receipt or proof of purchase
Final Sale items cannot be returned.
How to start a return
Email us at jolene@ulkogear.com to request a return. We’ll send you a prepaid return shipping label and instructions for sending your package.
Refunds
Once we receive and inspect your return, we’ll issue a refund to your original payment method.
Exchanges
Need a different size or color? We’re happy to exchange your item. Email us at jolene@ulkogear.com to get started.
Questions about a return or exchange? Reach us anytime at the same address.